Patient Coordinator (Full Time)
About The Position
Schweiger is hiring a full-time Patient Coordinator for its Sunnyvale office. The role executes front-office duties and supports patients, providers, and support staff. Previous healthcare experience is required. The Patient Coordinator handles incoming calls, scheduling tasks, and online leads while providing a positive experience for callers. The role also helps maintain a welcoming, professional atmosphere, anticipates provider workflow needs, manages inventory and supplies as requested, and attends in-house training and continuing education. The schedule is 30 or more hours per week, with weekday availability and rotating Saturdays during operating hours of 7:00 a.m. to 7:30 p.m. Flexibility to help cover in a team environment is needed. The hourly pay range is $21 to $24.50.
Requirements
- Healthcare experience is required.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Availability to work weekdays and weekends; the schedule includes rotating Saturdays and flexibility to help cover.
Nice To Haves
- Medical receptionist experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prior experience working in a dermatology or medical environment preferred.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably while creating a positive caller experience.
- Promote a professional and welcoming atmosphere that supports quality service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical insurance, including virtual care, HSA/FSA, dental, and vision beginning on the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
