Patient Coordinator (Full Time)
About The Position
Schweiger is a dermatology practice providing medical, cosmetic, and surgical dermatology and allergy services. The Patient Coordinator works full-time at the Saratoga office, executes front-office duties, and supports patients, providers, and support staff. The role requires previous healthcare experience and availability Monday through Friday, with flexibility to help cover in a team environment. The posting also requests open availability during weekdays and weekends. The Patient Coordinator handles incoming calls, scheduling tasks, and online leads efficiently and knowledgeably while creating positive experiences for callers. The role promotes a professional, welcoming atmosphere, understands patient flow and anticipates providers’ next steps, performs inventory and stocking duties as requested, and attends in-house training and continuing education opportunities.
Requirements
- Healthcare experience is required.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Availability Monday through Friday, with flexibility to help cover in a team environment; open availability to work during weekdays and weekends.
Nice To Haves
- Medical receptionist experience.
- Experience using EMR software and patient scheduling systems.
- Computer proficiency and familiarity with Microsoft Word, Excel, and Outlook.
- Prior experience working in a dermatology or medical environment.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads in a timely and knowledgeable manner.
- Create a positive phone experience for each caller.
- Promote a professional and welcoming atmosphere that supports quality patient service and care.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision for full-time employees, beginning on the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
