Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes front-office duties and provides support to patients, providers, and support staff at Schweiger's Englewood Cliffs office. The role handles patient communications and scheduling while helping maintain a professional, welcoming atmosphere and supporting patient and provider flow. Healthcare experience is required. This is a full-time position with a schedule of 30 or more hours per week. Availability is needed Monday through Friday, with rotating Saturdays, during operating hours of 7 a.m. to 7 p.m. Flexibility to help cover shifts in a team environment is needed. The hourly pay range is $18–$22.
Requirements
- Healthcare experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Availability to work weekdays and weekends, including rotating Saturdays, during operating hours of 7 a.m. to 7 p.m.; flexibility to help cover is needed.
Nice To Haves
- Medical receptionist experience.
- Experience using EMR software and patient scheduling systems.
- Prior experience in a dermatology or medical environment.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably, creating a positive experience for each caller.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
- Understand patient flow and anticipate providers' next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision for full-time employees, effective the first of the month after the hire date.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- An additional personal holiday for the employee's birthday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and opportunities to grow.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
