Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes all front-office duties and provides support to patients, providers, and support staff at Schweiger’s Elmer office. The role handles incoming calls, scheduling tasks, and online leads, while helping create a positive patient experience and maintaining a professional, welcoming atmosphere. The coordinator supports patient flow, performs inventory and stocking duties as requested, and attends in-house training and continuing education opportunities. This is a full-time position scheduled for 30 or more hours per week. Availability is needed Monday through Friday, with rotating Saturdays, during operating hours of 7:00 a.m. to 7:30 p.m. Open flexibility to help cover in a team environment is needed.
Requirements
- Healthcare experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Availability to work weekdays and weekends, including rotating Saturdays, is needed.
Nice To Haves
- Medical receptionist experience.
- Experience using EMR software and patient scheduling systems.
- Prior experience in a dermatology or medical environment.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably, creating a positive experience for each caller.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory duties and stock supplies and equipment as requested.
- Attend all in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision for full-time employees, effective the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- An additional personal holiday for the employee’s birthday.
- Employee discounts on Schweiger skin care products and cosmetic services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
