PATIENT SERVER (FULL AND PARTTIME)

Compass Group•Alma, MI

6d•Onsite

About The Position

Morrison Living is hiring full-time and part-time Patient Servers at Michigan Masonic Home in Alma, Michigan. The role provides patient food service on assigned units, including taking menu selections, assembling and delivering trays, retrieving trays, handling special requests, and delivering food between meals. Patient Servers work with nursing staff and dietitians to help ensure patients' dietary needs and preferences are met within prescribed diet guidelines. The position requires a friendly, caring approach to patient interactions and adherence to facility policies and procedures, including confidentiality and patients' rights, food safety and sanitation, infection control, workplace safety, hazardous materials, and emergency preparedness. The stated pay rate is $15.00 per hour. Uniform shirts are provided. Full-time and part-time schedules are available; days may vary, with shifts listed as 7:00 a.m.–2:00 p.m., 10:30 a.m.–6:00 p.m., and 4:00–6:00 p.m. More schedule details are provided during the interview.

Requirements

Prior customer service experience is required.
Ability to lift and/or move up to 100 pounds.
Computer technical skills to operate hospital systems.
Excellent verbal and written communication skills.

Responsibilities

Exhibit a friendly, caring attitude when taking menu selections, delivering trays, making catering rounds, and retrieving trays.
Take patients' menu selections before each meal.
Follow dietary restrictions for special and modified diets while supporting food preferences within the limits of diet orders.
Offer permitted menu alternatives while considering allergies, sensitivities, and cultural, ethnic, and religious preferences.
Assemble trays accurately and promptly according to patient menu selections and tray tickets.
Interact with nursing staff to confirm diet prescriptions and meet patients' food needs.
Retrieve trays from patients' rooms.
Maintain accurate and current information for patients on assigned units.
Assist the dietitian with monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
Communicate patient-related problems or concerns promptly to appropriate personnel according to departmental procedures.
Follow facility confidentiality and patients' rights policies, including HIPAA policies and procedures.
Support patient satisfaction goals by providing quality service.
Follow applicable health and sanitation regulations and departmental sanitation procedures.
Maintain a clean, sanitary working environment.
Follow HACCP guidelines when assembling and distributing food supplies.
Complete required daily, weekly, and monthly reports on time and according to corporate policies and procedures.
Use cleaning chemicals according to manufacturer directions and safety data sheets.
Use equipment according to departmental safety procedures.
Follow facility and departmental safety procedures, including incident reporting.
Follow infection control policies and procedures.
Follow protocols for the Hazardous Materials and Waste Program.
Follow the Emergency Preparedness and Life Safety programs and participate in drills as appropriate.
Perform other duties as assigned.

Benefits

Uniform shirt provided.
Retirement Plan.
Associate Shopping Program.
Health and Wellness Programs.
Discount Marketplace.
Identity Theft Protection.
Pet Insurance.
Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.