Patient Server (Full Time)

Compass Group•Pensacola, FL
•Onsite

About The Position

TouchPoint Support Services is hiring a full-time Patient Server at Sacred Heart Hospital in Pensacola, Florida. The role provides patient food service on assigned units, including collecting menu selections, assembling and delivering trays, retrieving trays, responding to special requests and needs, and delivering food between meals. The Patient Server works with patients and nursing staff to support dietary requirements, food preferences, patient satisfaction, and safe food service. Training is available. Pay is $15.00 to $20.00 per hour.

Requirements

  • Ability to lift and/or move up to 100 pounds.
  • Computer technical skills to operate hospital systems.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Previous food service experience is preferred.

Responsibilities

  • Provide friendly, caring service when taking menu selections, delivering trays, making catering rounds, and retrieving trays.
  • Take patients’ menu selections before each meal.
  • Follow dietary restrictions and prescribed modified diets while accommodating food preferences within diet-order limitations.
  • Offer menu alternatives in accordance with prescribed diets, allergies and sensitivities, and cultural, ethnic, or religious preferences.
  • Assemble trays accurately and promptly according to patients’ menu selections and tray tickets.
  • Work with nursing staff to confirm diet prescriptions and meet patients’ food needs.
  • Retrieve trays from patient rooms and deliver food between meals as needed.
  • Maintain accurate, current information for patients on assigned units.
  • Assist the dietitian with monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
  • Report patient-related problems or concerns to appropriate personnel in a timely manner and according to departmental procedures.
  • Follow facility confidentiality and patient-rights requirements under HIPAA policies and procedures.
  • Support patient satisfaction goals through quality service.
  • Follow applicable health and sanitation regulations and departmental sanitation procedures; maintain a clean, sanitary work environment.
  • Follow HACCP guidelines when assembling and distributing food supplies.
  • Complete required daily, weekly, and monthly reports on time.
  • Use cleaning chemicals according to manufacturer directions and MSDS sheets.
  • Use equipment according to departmental safety procedures and follow facility and departmental safety policies, including incident reporting.
  • Follow infection-control policies, hazardous materials and waste protocols, and emergency preparedness and life-safety programs; participate in drills as appropriate.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life and AD&D insurance (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (full-time positions)
  • Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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