PATIENT SERVER (FULL TIME)
About The Position
The Patient Server is responsible for patient food service on assigned units, including taking menu selections, assembling and delivering meal trays, picking up trays, responding to special requests and needs, and delivering food between meals. The role supports patient satisfaction by providing friendly, accurate service while respecting prescribed diets, allergies, sensitivities, and cultural, ethnic, and religious preferences. The Patient Server coordinates with nursing staff and dietitians to help ensure patients’ dietary needs are met and communicates patient-related concerns to appropriate personnel. The position also requires maintaining accurate patient information, following confidentiality and patient-rights policies, and complying with health, sanitation, food-safety, infection-control, hazardous-materials, emergency-preparedness, and workplace-safety procedures. The role uses hospital systems and departmental equipment, follows cleaning-chemical instructions, and completes required reports on time. This is a full-time role with 12-hour shifts; days and hours may vary, and weekends and rotating holidays are included. Previous healthcare experience is preferred but not required.
Requirements
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills to operate hospital systems.
- Excellent verbal and written communication skills.
Nice To Haves
- Previous healthcare experience.
Responsibilities
- Exhibit a friendly, caring attitude when taking menu selections, delivering and retrieving trays, and conducting catering rounds.
- Take patients’ menu selections before each meal.
- Follow dietary restrictions for special and modified diets while meeting food preferences within diet-order limitations.
- Offer appropriate menu alternatives based on prescribed diets, allergies, sensitivities, and cultural, ethnic, or religious preferences.
- Assemble trays accurately and promptly according to patients’ selections and tray tickets.
- Work with nursing staff to ensure diet prescriptions are accurate and patients’ food needs are met.
- Retrieve trays from patients’ rooms.
- Maintain accurate, current information for patients on assigned units.
- Assist the dietitian in monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
- Communicate patient-related problems or concerns to appropriate personnel promptly and according to departmental procedures.
- Follow facility confidentiality and patient-rights policies, including HIPAA procedures.
- Contribute to patient satisfaction by providing quality service.
- Comply with applicable health and sanitation regulations and departmental sanitation procedures.
- Maintain a clean and sanitary work environment.
- Follow HACCP guidelines when assembling and distributing food supplies.
- Complete required daily, weekly, and monthly reports within prescribed deadlines.
- Use cleaning chemicals according to manufacturer instructions and MSDS sheets.
- Use equipment according to departmental safety procedures.
- Follow facility and departmental safety and infection-control procedures, including incident reporting.
- Follow hazardous materials and waste protocols.
- Follow emergency preparedness and life safety protocols and participate in drills as appropriate.
- Perform other duties as assigned.
Benefits
- Free parking.
- Free meals during the shift.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance.
- Legal Services.
- Choice Auto and Home Program.
- Medical insurance for full-time positions.
- Dental insurance for full-time positions.
- Vision insurance for full-time positions.
- Life Insurance/AD for full-time positions.
- Disability Insurance for full-time positions.
- Commuter Benefits for full-time positions.
- Employee Assistance Program for full-time positions.
- Flexible Spending Accounts (FSAs) for full-time positions.
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
