PATIENT SERVER (FULL TIME)
About The Position
Morrison Healthcare is hiring a full-time Patient Server at Highlands-Cashiers Hospital in Highlands, North Carolina. The position is responsible for patient food service on assigned units, including taking menu selections, assembling and delivering trays, retrieving trays, responding to special requests and needs, and delivering between-meal food. The Patient Server works with patients, nursing staff, and dietitians to help meet dietary needs and support patient satisfaction while following food safety, sanitation, confidentiality, infection control, hazardous materials, emergency preparedness, and workplace safety procedures. The schedule is Monday through Friday, 10:00 a.m. to 7:00 p.m., and every other weekend, 7:00 a.m. to 7:00 p.m. No prior experience is required; training is available. Pay is $17.00 to $18.00 per hour. The role requires the ability to lift and/or move up to 100 pounds, computer skills to operate hospital systems, and excellent verbal and written communication skills.
Requirements
- No prior experience is required; the employer is willing to train.
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills to operate hospital systems.
- Excellent verbal and written communication skills.
Responsibilities
- Provide a friendly, caring experience when taking menu selections, delivering trays, making catering rounds, and retrieving trays.
- Take patients' menu selections before each meal.
- Follow special and modified diet restrictions while accommodating food preferences within diet-order guidelines.
- Offer menu alternatives as permitted by the prescribed diet, considering allergies, sensitivities, and cultural, ethnic, and religious preferences.
- Assemble trays accurately and promptly according to patients' menu selections and tray tickets.
- Coordinate with nursing staff to confirm diet prescriptions and meet patients' food needs.
- Retrieve trays from patient rooms.
- Maintain accurate, current information for patients on assigned units.
- Assist the dietitian in monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
- Communicate patient-related problems or concerns promptly to appropriate personnel according to departmental procedures.
- Protect confidentiality and patients' rights in accordance with facility HIPAA policies and procedures.
- Support patient satisfaction goals by providing quality service.
- Comply with applicable health and sanitation regulations and department sanitation procedures; maintain a clean, sanitary work environment.
- Follow HACCP guidelines when assembling and distributing food supplies.
- Complete required daily, weekly, and monthly reports accurately and by established deadlines.
- Use cleaning chemicals according to manufacturer instructions and safety data sheets.
- Use equipment according to departmental safety procedures.
- Follow facility and departmental safety and infection-control policies, including incident reporting.
- Follow hazardous materials and waste protocols and the facility's Emergency Preparedness and Life Safety programs; participate in drills as appropriate.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
