PATIENT SERVER (FULL TIME)

Compass Group • Homewood, AL

13d • $15 - $17 • Onsite

About The Position

The Patient Server is responsible for patient food service on assigned units, including taking menu selections, assembling and delivering trays, retrieving trays, responding to special requests and needs, and delivering food between meals. The role supports patient satisfaction by providing friendly, caring service and ensuring that meals meet prescribed diet limitations, allergies and sensitivities, and cultural, ethnic, and religious preferences.

The Patient Server works with nursing staff and dietitians to ensure patient diet information is accurate and food needs are met. The position also involves maintaining patient information, reporting patient-related concerns, and following confidentiality, food safety, sanitation, infection control, hazardous materials, emergency preparedness, and workplace safety procedures. The role requires use of hospital computer systems and department equipment, and may include lifting or moving up to 100 pounds.

Requirements

• No previous experience is required.
• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.
• Open availability is preferred; days and hours may vary, with rotating weekends.

Responsibilities

• Exhibit a friendly, caring attitude when taking menu selections, delivering trays, conducting catering rounds, and retrieving trays.
• Take patients’ menu selections before each meal.
• Follow dietary restrictions for special and modified diets while meeting food preferences within diet-order limitations.
• Offer allowed menu alternatives that account for prescribed diets, allergies and sensitivities, and cultural, ethnic, and religious preferences.
• Assemble trays accurately and promptly according to patients’ selections on tray tickets.
• Coordinate with nursing staff to ensure diet prescriptions are accurate and patients’ food needs are met.
• Retrieve trays from patient rooms.
• Maintain accurate, current information for patients on assigned units.
• Assist dietitians with monitoring patients who are NPO, on liquid diets, or have a calorie count ordered.
• Communicate patient-related problems or concerns to appropriate personnel promptly and according to departmental procedures.
• Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
• Contribute to patient satisfaction goals by providing quality service.
• Comply with applicable health and sanitation regulations and department sanitation procedures.
• Maintain a clean, sanitary work environment.
• Follow HACCP guidelines when assembling and distributing food supplies.
• Complete required daily, weekly, and monthly reports on time.
• Identify and use cleaning chemicals according to manufacturer directions and safety data sheets.
• Use equipment according to department safety procedures.
• Follow facility and departmental safety policies, including incident reporting.
• Follow facility and departmental infection control policies and procedures.
• Follow facility protocols for hazardous materials and waste.
• Follow emergency preparedness and life safety programs and participate in drills as appropriate.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed