Patient Server (Full And Parttime)
About The Position
Morrison Living is hiring full-time and part-time Patient Servers at Michigan Masonic Home in Alma, Michigan. The role provides food service to patients on assigned units, including taking menu selections, assembling and delivering meal trays, retrieving trays, responding to special requests, and delivering food between meals. Patient Servers work with nursing staff and dietitians to ensure food choices align with patients’ prescribed diets, allergies, sensitivities, cultural and religious preferences, and other needs. The position requires a friendly, caring approach and attention to patient satisfaction, privacy, food safety, sanitation, infection control, and workplace safety. The schedules include varying days and shifts of 7:00 a.m.–2:00 p.m., 10:30 a.m.–6:00 p.m., and 4:00 p.m.–6:00 p.m. Prior customer service experience is required. A uniform shirt is provided. Pay is $15.00 per hour.
Requirements
- Prior customer service experience.
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills sufficient to operate hospital systems.
- Excellent verbal and written communication skills.
Responsibilities
- Take patients’ menu selections before each meal and provide a friendly, caring service experience.
- Follow prescribed diet restrictions and offer permitted alternatives that account for allergies, sensitivities, and cultural, ethnic, and religious preferences.
- Assemble trays accurately and promptly according to patients’ selections and tray tickets.
- Coordinate with nursing staff to verify diet prescriptions and meet patients’ food-service needs.
- Deliver trays, retrieve them from patient rooms, respond to special requests, and provide food between meals.
- Maintain accurate and current information for patients on assigned units.
- Assist dietitians in monitoring patients who are NPO, on liquid diets, or subject to calorie counts.
- Communicate patient-related concerns to appropriate personnel in a timely manner.
- Protect confidentiality and patients’ rights in accordance with facility HIPAA policies and procedures.
- Support patient satisfaction by providing quality service.
- Follow health, sanitation, HACCP, food-safety, infection-control, hazardous-materials, emergency-preparedness, life-safety, and departmental safety procedures.
- Maintain a clean and sanitary work environment and use cleaning chemicals and equipment according to directions and safety procedures.
- Complete required daily, weekly, and monthly reports by established deadlines.
- Participate in drills as appropriate and perform other assigned duties.
Benefits
- Uniform shirt provided.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program.
- Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts.
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable laws.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
