Patient Scheduling Specialist - Sauk Prairie Specialty Clinic

UW Health•Prairie du Sac, WI
•$20 - $26

About The Position

The Patient Scheduling Specialist is the first point of contact for UW Health patients and helps ensure they receive a remarkable experience. The specialist schedules appointments by phone, in person, and through electronic correspondence; helps patients and families arrange appointments across multiple locations; makes outgoing calls to schedule appointments; and coordinates with clinic staff so patients receive appropriate care in a timely manner. This is a part-time position scheduled for 16–24 hours per week, Monday through Friday between 7:30 AM and 4:30 PM. Hours may vary according to departmental operational needs. Starting pay is $20.14 per hour, with relevant work experience considered when determining starting base pay.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in an office or customer service environment.

Nice To Haves

  • Associate or bachelor's degree in Business Administration, Healthcare, or another related field.
  • Previous experience working in healthcare.
  • Previous experience scheduling patients.
  • Previous experience answering phones and greeting clients or customers in person.

Responsibilities

  • Schedule appointments via phone, in person, or electronic correspondence.
  • Help patients schedule appointments across multiple locations with one phone call.
  • Assist patients and their families with appointment scheduling needs.
  • Make outgoing calls to patients to schedule appointments.
  • Coordinate with clinic staff to help ensure patients receive appropriate care in a timely manner.

Benefits

  • Health insurance.
  • Paid time off.
  • Professional growth and career advancement opportunities.
  • Free bus pass for commuting to and from work.
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