Patient Scheduling Representative - PT - (Maine)

Maine Optometry • Gorham, ME

18d • $18 - $20 • Hybrid

About The Position

The Patient Scheduling Representative schedules patients for all exams and services across Maine Optometry’s practice locations. The role requires organization and attention to detail to understand the scheduling needs of each optometrist and location, along with a strong commitment to customer service and patient relations. The position is part time, with work on Monday and Tuesday from 8 a.m. to 5 p.m. It is on-site or hybrid, and requires approximately 6–8 weeks of in-person training at the Gorham, Maine office. The posting also states 40 hours per week.

Requirements

• High school graduate or GED.
• Strong verbal and written communication skills.

Nice To Haves

• Customer service experience is preferred; healthcare or customer service experience is described as a plus but is not required.

Responsibilities

• Schedule appointments for a high-volume, multi-physician practice.
• Cancel patient appointments and reschedule as needed.
• Provide accurate instructions to prepare patients for examinations or procedures.
• Promote efficient schedules and minimize gaps by offering the next available appointment when possible and scheduling patients appropriately by optometrist and location.
• Maintain and demonstrate knowledge of patient privacy rights under HIPAA guidelines.
• Maintain regular in-person attendance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED