Patient Scheduling Representative - Family Medicine
About The Position
UW Health is seeking a Patient Scheduling Representative for Family Medicine. The role schedules appointments by phone, in person, and through electronic correspondence; assists patients and their families with scheduling needs; makes outgoing calls to schedule appointments; and coordinates with clinic staff to help ensure patients receive appropriate care in a timely manner. The position is 100% FTE, 40 hours per week, with weekday shifts scheduled between 7:30 a.m. and 5:30 p.m. Hours may vary based on clinic operational needs. Starting pay is $19.59 per hour, with relevant work experience considered when determining starting base pay.
Requirements
- At least six months of previous experience in an office or customer service environment.
Nice To Haves
- High school diploma or equivalent.
- Associate's or bachelor's degree in Business Administration, Healthcare, or another related field.
- Previous experience working in healthcare.
- Previous experience scheduling patients.
- Previous experience answering phones and greeting clients in person.
Responsibilities
- Schedule appointments by phone, in person, or through electronic correspondence.
- Answer incoming calls from patients and their families to assist with appointment scheduling.
- Make outgoing calls to patients to schedule appointments.
- Coordinate with clinic staff to help ensure patients receive appropriate care in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
