Patient Scheduling Representative - Family Medicine

UW Health • Sun Prairie, WI

12h

About The Position

UW Health is seeking a Patient Scheduling Representative for Family Medicine. The role schedules appointments by phone, in person, and through electronic correspondence. The representative handles incoming calls from patients and their families, makes outgoing calls to schedule appointments, and coordinates with clinic staff so patients receive appropriate care in a timely manner. UW Health Clinics provide primary and specialty care in a compassionate environment, with more than 80 clinics throughout Dane County and surrounding areas.

Requirements

• At least six months of experience in an office or customer service environment.

Nice To Haves

• High school diploma or equivalent.
• Associate's or bachelor's degree in Business Administration, Healthcare, or another related field.
• Previous experience working in healthcare.
• Previous experience scheduling patients.
• Previous experience answering phones and greeting clients in person.

Responsibilities

• Schedule appointments via phone, in person, or electronic correspondence.
• Take incoming calls from patients and their families to assist with appointment scheduling.
• Make outgoing calls to patients to schedule appointments.
• Coordinate with clinic staff to ensure patients receive appropriate care in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed