Patient Scheduling Coordinator
ENHANCE DENTAL•Stillwater, OK
•Onsite
About The Position
The Patient Scheduling Coordinator greets patients and handles appointment scheduling and administrative tasks in a dental practice. The role involves answering incoming calls, triaging emergencies, scheduling appointments for new and existing patients, sending appointment reminders, requesting patient records, and following up with patients. Dental practices operate at a fast pace, and schedulers are expected to keep up with the flow of doctors and patients.
Requirements
- High school degree or equivalent required.
- Exceptional written and verbal communication skills required.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in dental software.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to ensure positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
