Patient Scheduling Coordinator
ENHANCE DENTAL•Atoka, OK
•Onsite
About The Position
The Patient Scheduling Coordinator greets patients and manages appointment scheduling for new and existing patients. The role answers incoming calls, triages emergencies, sends appointment reminders, requests patient records, and follows up with patients. Schedulers work in a fast-paced dental practice and are expected to keep up with the flow of doctors and patients.
Requirements
- High school degree or equivalent.
- Exceptional written and verbal communication skills.
- Ability to keep up with the fast pace and flow of doctors and patients in a dental practice.
- Ability to sit for long periods, look at a computer screen for extended periods, and stand for long periods.
- Ability to lift up to 50 pounds.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in dental software.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to support positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
