Patient Scheduling Coordinator
ENHANCE DENTAL•Stillwater, OK
•Onsite
About The Position
The Patient Scheduling Coordinator works in a dental practice and helps manage patient scheduling and front-office activities. The role involves greeting patients, answering incoming calls, triaging emergencies, arranging appointments for new and existing patients, sending appointment reminders, requesting patient records, and following up with patients. Dental practices operate at a fast pace, so the coordinator is expected to keep up with the flow of doctors and patients.
Requirements
- High school degree or equivalent required.
- Exceptional written and verbal communication skills required.
- Ability to keep up with the fast pace and flow of a dental practice.
Responsibilities
- Schedule and confirm appointments.
- Welcome patients and update their information in dental software.
- Register new patients according to established office protocols.
- Verify insurance and accurately build patient insurance plans in dental software.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to and comply with requests for information.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to ensure positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform all other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
