Patient Scheduling Coordinator
ENHANCE DENTAL•Pawhuska, OK
•Onsite
About The Position
The Patient Scheduling Coordinator welcomes patients as they enter the dental office, maintains a clean and tidy lobby and front desk, and performs clerical tasks as needed. The role independently verifies patient insurance by phone, email, and/or fax and requires the ability to take coaching and complete assigned tasks. Dental practices operate at a fast pace, so the coordinator must keep up with the flow of doctors and patients.
Requirements
- High school degree or equivalent.
- Exceptional written and verbal communication skills.
- Ability to keep up with the fast pace and flow of doctors and patients in a dental practice.
- Ability to sit for long periods, look at a computer screen for extended periods, and stand for long periods.
- Ability to lift up to 50 pounds.
Responsibilities
- Welcome patients and update their information in the dental software.
- Confirm appointments.
- Register new patients according to established office protocols.
- Verify insurance.
- Assist patients with completing necessary forms and documentation.
- Answer and manage incoming calls.
- Respond to requests for information and comply with them.
- Prepare documentation for upcoming appointments.
- Check daily appointment schedules and fill gaps to ensure positive production.
- Monitor and reply to emails and voicemails.
- Maintain a professional reception area, including keeping the lobby and front desk clean and tidy.
- Safeguard patient privacy and confidentiality.
- Maintain OSHA and HIPAA compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
