Patient Scheduling Coordinator

Cardinal Health•Fresno, CA

1d•$23 - $29•Onsite

About The Position

Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers book and manage clinic appointments, coordinating schedules so patients see the appropriate doctor at the appropriate time while minimizing wait times. This role schedules and manages imaging appointments, provides patients with exam-specific instructions, verifies coverage and referrals, reviews orders, coordinates with clinical staff, and maintains accurate appointment information and schedules while following departmental, privacy, and regulatory requirements.

Requirements

High school diploma or equivalent preferred.
At least 1 year of experience in healthcare scheduling, preferably in radiology or a high-volume medical office; preferred.
Experience in a fast-paced environment or high-throughput clinical setting; strongly preferred.
Familiarity with radiology terminology, procedures, and insurance authorization processes; preferred.

Nice To Haves

Experience in radiology or a high-volume medical office.
Experience in a fast-paced or high-throughput clinical setting.
Familiarity with radiology terminology, procedures, and insurance authorization processes.
High school diploma or equivalent.

Responsibilities

Schedule a high volume of imaging appointments daily, booking procedures accurately based on modality, urgency, and protocol requirements.
Provide patients with clear, exam-specific preparation instructions and answer appointment-related questions.
Verify insurance coverage and obtain necessary referrals before scheduled exams.
Review incoming orders for completeness and follow up with referring providers for clarification or additional documentation as needed.
Coordinate with technologists and radiologists to confirm availability and ensure appropriate time allotments for procedures.
Enter appointment information accurately into the EHR and/or radiology information system (RIS/PACS).
Monitor and manage the daily schedule, accommodating add-ons, cancellations, reschedules, and STAT requests.
Communicate professionally and provide customer service to patients, providers, and internal staff.
Ensure compliance with departmental procedures, privacy laws, and regulatory requirements.