Patient Representative-Medical Clinic: Lanning Center

Mary Lanning Healthcare•Hastings, NE
•Onsite

About The Position

Seeking a part-time (casual status) Patient Representative who is committed to world-class customer service, in a Medical Clinic setting. Being the front-line for patients when visiting the clinic, this position will be responsible for: Timely, courteous, and accurate collection of patient information to check in patients and related documentation to complete a patient registration. Answers phones, schedules appointments, check-in & check out patients. Initiating pre-registration/demographic calls to patients prior to scheduled appointment. Completing the necessary forms and treatment consents at the time of registration. Assisting with transfer of patients to area of service, as needed. Performing other duties as assigned. This position is a great opportunity for an individual who is organized, attentive, and skilled at clear communication.

Requirements

  • GED or High School Diploma required
  • 1 year of customer service experience preferred

Responsibilities

  • Timely, courteous, and accurate collection of patient information to check in patients and related documentation to complete a patient registration.
  • Answers phones, schedules appointments, check-in & check out patients.
  • Initiating pre-registration/demographic calls to patients prior to scheduled appointment.
  • Completing the necessary forms and treatment consents at the time of registration.
  • Assisting with transfer of patients to area of service, as needed.
  • Performing other duties as assigned.
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