Patient Registration Representative

Catholic Health•West Islip, NY

About The Position

The Patient Registration Representative at Good Samaritan University Hospital in West Islip, New York, serves as a first point of contact for patients arriving at the hospital’s Level II Trauma Center. The role provides a compassionate start to care while rapidly registering patients, verifying insurance, and responding to urgent questions with empathy. The representative uses Cadence to manage high-volume patient arrivals and provide clinical teams with accurate information. Duties also include cash posting, scanning, and demographic verification in a fast-paced environment.

Requirements

  • High school diploma or equivalent.
  • Accurate typing at 40–60 words per minute.
  • Data-entry speed of 5,000 keystrokes per hour.
  • Ability to stay organized and work under pressure in a fast-paced environment.
  • Caring, empathetic approach to patients.

Responsibilities

  • Rapidly register patients and verify insurance.
  • Answer urgent patient questions with empathy.
  • Use Cadence to manage high-volume patient arrivals.
  • Ensure clinical teams have accurate patient data.
  • Handle cash posting and scanning.
  • Verify patient demographic information.

Benefits

  • Generous benefits packages.
  • Tuition assistance.
  • Defined benefit pension plan.
  • A culture that supports professional and educational growth.
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