Patient Registration Representative

R1 • Taylorsville, UT

2d • Onsite

About The Position

R1 is hiring a Patient Registration Representative to serve as a first point of contact for patients at Intermountain Primary Children’s Hospital in Taylorsville, Utah. This on-site role supports patients and families through registration and check-in, providing fast, compassionate, and accurate access to care. The position works across multiple computer systems in a fast-paced healthcare environment and contributes to patient experience, hospital operations, and revenue cycle success. Healthcare experience is not required; training is provided.

The schedule is Sunday, Monday, and Tuesday from 6:00 a.m. to 6:30 p.m. The listed base pay range is $16.00–$21.10 per hour. Individual pay depends on role, level, location, job-related skills, experience, and relevant education or training. R1 describes a collaborative, supportive team environment with opportunities to learn and grow within the organization.

Requirements

• High school diploma or GED.
• Exceptional customer service, communication, and interpersonal skills.
• Composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize quickly with strong attention to detail.
• Comfort with shifting priorities based on patient needs.
• Ability to pass a background check and drug test and meet vaccination requirements.

Nice To Haves

• Experience with patient access, medical registration, insurance verification, or front-desk work; this experience is not required.

Responsibilities

• Provide customer service and assist patients and families with check-in and registration using multiple computer systems.
• Answer phones and gather accurate patient information in a fast-paced environment.
• Minimize registration delays to support timely access to care.
• Answer questions with clarity and compassion.
• Build trust with patients who may be ill, anxious, confused, or overwhelmed.
• Navigate insurance plans and coverage details; enter demographic and medical information; collect co-pays; and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to support smooth patient flow.

Benefits

• Competitive benefits package.
• Training for employees without a healthcare background.
• Opportunities for growth within R1.
• Supportive team environment focused on innovation, collaboration, and patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED