US-Patient Registration Representative - Emergency Department
About The Position
The Patient Registration Representative is the first point of contact for patients at Ascension Dell Seton Medical Center - University of Texas. This frontline healthcare customer service role supports fast, compassionate, and accurate access to care and contributes to patient experience, hospital operations, and revenue cycle success. The position involves interacting with patients, insurance companies, internal departments, and care teams in a fast-paced Emergency Department environment. The schedule is full-time: Sunday through Tuesday, 6 AM–6 PM, and Wednesday, 6 AM–12 PM. The representative participates in the Emergency Department on-call rotation twice per month and works some holidays based on departmental needs. The listed base pay range is $16.12–$23.21 per hour; individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.
Requirements
- Previous insurance verification experience is required.
- Strong multitasking and organizational skills.
- Excellent time-management skills.
- Ability to work effectively under pressure and meet deadlines.
- Adaptability and ability to respond quickly to changing priorities.
- Strong attention to detail and problem-solving skills.
- Reliable attendance and punctuality.
- Excellent attendance and dependability.
Nice To Haves
- Bilingual skills are preferred.
Responsibilities
- Verify patient insurance coverage accurately and efficiently.
- Support collection efforts and ensure patient financial responsibilities are appropriately addressed.
- Manage multiple accounts and priorities while maintaining accuracy.
- Communicate with patients, insurance companies, and internal departments.
- Assist with resolving insurance-related issues and discrepancies.
- Maintain compliance with organizational policies and procedures.
- Collaborate with nurses, physicians, and care teams to support smooth patient flow.
- Participate in the Emergency Department on-call rotation twice per month.
- Work some holidays based on departmental needs.
- Adapt to operational changes with little notice.
Benefits
- Opportunity for growth within R1.
- A team environment focused on innovation, collaboration, and patient experience.
- Competitive benefits package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
