US-Patient Registration Representative - Emergency Department
About The Position
The Patient Registration Representative completes accurate patient registrations, verifies insurance coverage, supports collection efforts, and provides customer service in a fast-paced Emergency Department environment. The role directly affects patient experience, hospital operations, and revenue cycle performance. The position is located at Ascension Dell Seton Medical Center - University of Texas. The schedule is full-time: Wednesday from 12 PM to 6 PM and Thursday through Saturday from 6 AM to 6 PM. The role participates in the Emergency Department on-call rotation twice per month and requires working some holidays based on departmental needs. The posted base pay range is $16.12 to $23.21 per hour. Individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.
Requirements
- Previous Patient Registration experience is required.
- Strong multitasking and organizational skills.
- Excellent time management abilities.
- Ability to work effectively under pressure and meet deadlines.
- Adaptability and ability to respond quickly to changing priorities.
- Strong attention to detail and problem-solving skills.
- Reliable attendance and punctuality.
- Ability to thrive in a fast-paced, high-volume, high-stress Emergency Department environment while maintaining accuracy, professionalism, and productivity.
- Maintain excellent attendance and dependability standards.
Nice To Haves
- Bilingual.
Responsibilities
- Complete accurate patient registrations and obtain required demographic information.
- Verify patient insurance coverage accurately and efficiently.
- Support collection efforts and ensure patient financial responsibilities are appropriately addressed.
- Maintain accuracy while managing multiple accounts and priorities simultaneously.
- Communicate effectively with patients, insurance companies, clinical staff, and internal departments.
- Assist with resolving registration and insurance-related issues and discrepancies.
- Maintain compliance with organizational policies and procedures.
- Participate in the Emergency Department on-call rotation twice per month.
- Work some holidays based on departmental needs.
- Adjust to operational changes with little notice.
Benefits
- Competitive benefits package.
- Opportunity for growth within R1.
- Professional learning and career development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
