Patient Registration Representative I PRN/Pool

Community Hospital•Fruita, CO

About The Position

The Patient Registration Representative processes patient registration and administrative tasks at multiple locations on a PRN/pool basis. The schedule is Monday through Friday, as needed, with a requirement to cover at least three shifts every 45 days. The role is responsible for gathering and recording patient and billing information, scheduling appointments, checking insurance eligibility, processing payments, and completing clinic administrative functions as assigned by the Practice Administrator. The anticipated compensation range is $18.00–$20.70 per hour, commensurate with qualifications, education, experience, and other applicable factors. The position is exempt under the Fair Labor Standards Act. Discretionary incentive or other compensation may be available but is not guaranteed. Applications are anticipated to be accepted through November 30, 2026; the deadline may be extended.

Requirements

  • High school diploma or equivalent.
  • At least one year of customer service experience.

Nice To Haves

  • Training in a medical practice is preferred.

Responsibilities

  • Process incoming and outgoing calls efficiently and politely.
  • Interview patients or their representatives to obtain and enter patient name, address, age, emergency notification contacts, attending physician, and the person or insurance company responsible for payment.
  • Schedule appointments and record information in patient charts.
  • Check insurance and payment eligibility using the computer system and/or online tools to ensure accurate information is collected.
  • Receive, post, and track account payments, and collect initial payments based on copay or deductible amounts according to insurance eligibility portal data.
  • Complete clinic administrative functions as assigned by the Practice Administrator.
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