Patient Registration Coordinator (Bilingual)

Community Dental Partners•Alvin, TX

About The Position

The Patient Registration Coordinator is the first point of customer service for patients and visitors entering the dental office. This role sets a welcoming tone, helps create a positive patient experience, and acts as a connection between the front and back of the office. The coordinator supports patients, staff, and doctors and should be a responsible, proactive team player who enjoys connecting with people. The position is scheduled Monday through Friday at Alvin Smiles CDP. Dental experience is required; a high school diploma or GED is preferred.

Requirements

Dental experience is required.
Customer service skills to help ensure patients' dental needs are met.
Ability to prioritize and address multiple demands concurrently.
Ability to communicate effectively with the clinical team, patients, responsible parties, and other staff.
Ability to work collaboratively as part of a team for the good of the patient.
Ability to think on one's feet and find solutions to varied issues.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Greet patients upon arrival.
Obtain patient insurance information, review it for accuracy, and route it to the appropriate staff member.
Provide patients with paperwork according to their needs, answer routine questions, and review completed paperwork for accuracy.
Update patient status in the computer according to established guidelines.
Verify insurance and frequencies when needed.
Assist with attaching payments, sending claims, and checking billable X-rays.
Clean and maintain the front office area and lobby.
Perform other duties as assigned.