Patient Registration Coordinator (Bilingual)

Community Dental Partners•Alvin, TX

11d

About The Position

The Patient Registration Coordinator is the first point of customer service for patients and visitors entering the dental office. This team-oriented role sets a welcoming tone, supports patients, staff, and doctors, and helps bridge the front and back of the office. The coordinator assists patients with paperwork and routine questions, maintains accurate patient and insurance information, and supports front-office billing and administrative tasks.

Requirements

Dental experience is required.
Excellent customer service skills to help ensure patients’ dental needs are met.
Ability to prioritize and manage multiple demands concurrently.
Ability to communicate effectively with the clinical team, patients, responsible parties, and other staff.
Ability to work within a team for the good of the patient.
Ability to think on your feet and find solutions to a variety of issues.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Greet patients upon arrival.
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
Provide patients with the appropriate paperwork, answer routine questions, and check completed paperwork for accuracy.
Update patient status in the computer according to established guidelines.
Verify insurance and frequencies when needed.
Assist with attaching payments, sending claims, and checking billable X-rays.
Clean and maintain the front office area and lobby.
Perform other duties as assigned.