Patient Registration Coordinator (Bilingual)

Community Dental Partners•Crockett, TX

22h•$15 - $15

About The Position

The Patient Registration Coordinator is the first point of customer service for patients and visitors entering the dental office. This team-oriented role helps create a welcoming patient experience and serves as a bridge between the front and back of the office, supporting patients, staff, and doctors. The position is based at LOL Dental and is scheduled Tuesday through Thursday.

Requirements

High school diploma or GED preferred.
Dental experience preferred.
Customer service skills to provide excellent patient service and help ensure patients’ dental needs are met.
Ability to prioritize and address multiple demands concurrently.
Ability to communicate effectively with the clinical team, patients, responsible parties, and other staff.
Ability to work within a team for the good of the patient.
Ability to think on your feet and find solutions to a variety of issues.

Nice To Haves

Dental experience.

Responsibilities

Greet patients upon arrival.
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
Provide patients with paperwork according to their needs, answer routine questions, and review returned paperwork for accuracy.
Update patient status in the computer according to established guidelines.
Verify insurance and frequencies when needed.
Assist with attaching payments, sending claims, and checking billable X-rays.
Clean and maintain the front office area and lobby.
Perform other duties as assigned.