ER Patient Registration

TEKsystems•San Juan Capistrano, CA

6d•$25 - $25•Onsite

About The Position

The Patient Registration Clerk greets and registers patients arriving at the emergency room, entering information accurately into the hospital system. The role verifies insurance coverage and eligibility, supports financial clearance, collects required documentation and patient signatures, and performs cashiering and payment collection as needed. The clerk coordinates with other departments to support patient flow and timely bed placement, helps communicate coverage details to patients, and collaborates with Case Management and Financial Counseling on discharge processing. The position is based onsite at a hospital in Mission Viejo, California. It is a contract-to-hire role with a six-month contract period. Openings are available on night, mid, and day shifts; each schedule is four 10-hour shifts with variable start times, and requires availability for weekends and holidays.

Requirements

Strong customer service and communication skills.
Ability to multitask in a fast-paced hospital setting.
Familiarity with insurance verification.
Team-oriented mindset.
Attention to detail and accuracy.
Comfort pushing mobile computer carts and remaining on one's feet in the emergency room.
Availability to work weekends and holidays.
Openness to variable shift start times.

Responsibilities

Greet and register patients upon arrival and accurately enter data into the hospital system.
Verify insurance coverage and eligibility and assist with financial clearance.
Collect necessary documentation and obtain patient signatures.
Perform cashiering and collect payments as needed.
Coordinate with departments to support smooth patient flow and timely bed placement.
Communicate insurance coverage details to patients.
Support discharge processing in collaboration with Case Management and Financial Counseling.
Guide patients and visitors in the emergency room with empathy and professionalism.