Patient Registrar PRN Overnights and Weekends

HCA Healthcare•Portsmouth, NH
•Onsite

About The Position

As a Patient Registrar at Portsmouth Regional Hospital, you will be responsible for timely and accurate patient registration. You will interview patients to collect pertinent account, demographic, insurance, and financial information; verify insurance coverage and benefits; and ensure required pre-certifications or authorizations are obtained. Registration may take place at workstations or at the bedside using carts or computers on wheels. You will provide exemplary customer service, maintain accurate charts, collect patient liability amounts, and secure signatures and documentation needed for treatment and payment. The role is PRN (as needed), with an overnight schedule of 11 p.m. to 7 a.m., including weekends.

Requirements

  • Proficiency in Microsoft Office applications is required.

Nice To Haves

  • One year of related experience is preferred.

Responsibilities

  • Interview patients at workstations or bedside to collect necessary account information.
  • Perform bedside registration using carts or computers on wheels.
  • Provide exemplary customer service.
  • Ensure patient charts are complete and accurate and process them according to paperwork flow needs and productivity standards.
  • Verify insurance coverage and benefits, assign insurance plans accurately, and determine pre-certification or authorization status using online or other resources.
  • Initiate required pre-certification, authorization, or admission notification through Passport, online, or by phone when it has not already been obtained.
  • Enter registration information and authorization or referral numbers into the registration system.
  • Calculate and collect patient liability amounts.
  • Obtain required signatures for treatment, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
  • Obtain copies of necessary identification and insurance cards.
  • Explain policies regarding services, pricing, insurance billing, and payment of accounts.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
  • Wellbeing support, including free counseling and referral services
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
  • Fertility and family-building benefits and adoption assistance
  • Life insurance and supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts
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