TEMPORARY PATIENT REGISTRAR - NORTHWEST URGENT CARES
About The Position
Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Temporary Patient Registrar to join its Urgent Care Team. This full-time, 12-week position has a rotating schedule that includes weekends. The role requires a professional demeanor, the ability to work effectively under stress, provide excellent customer service, and multitask. The Patient Registrar performs a variety of medical clerical duties to help patients transition smoothly through the services they require. Duties include registration and pre-registration, preparing pre-registration packets, obtaining documentation needed for billing and collections, processing copayments and payments, registering patients and updating medical records, answering and directing incoming calls, performing nightly clinic closing procedures, contacting patients about pre-registration and copays or deductibles, and other duties as assigned.
Requirements
- Knowledge of basic computer programs, such as Microsoft Office Suite.
- Ability to type at least 40 words per minute.
- Ability to relate to and work effectively with others.
- Excellent written and verbal communication skills.
- Strong customer service background.
- Professional demeanor and ability to work under stress and multitask.
Nice To Haves
- Prior clerical or medical office experience.
Responsibilities
- Perform registration and pre-registration functions to facilitate patients' transitions through required services.
- Prepare pre-registration packets for each procedure.
- Obtain copies of appropriate documentation to support billing and collections.
- Process copayments and payments.
- Register patients and update medical records.
- Back up incoming calls and direct callers to the appropriate person or department.
- Perform nightly clinic closing procedures.
- Call patients with pre-registration notifications, including information about copays and deductibles.
- Perform other duties as assigned.
Benefits
- Company-sponsored events, such as sporting events, BBQs, and holiday parties.
- Medical, dental, and vision insurance.
- Tuition reimbursement.
- Growth opportunities, ongoing education, training, and leadership courses.
- A 401(k) retirement plan.
- Discounts throughout the hospital and community.
- Wellness benefits, including a weight loss challenge.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
