Temporary Patient Registrar - Northwest Urgent Cares

Surgery Partners Careers•Post Falls, ID

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Temporary Patient Registrar to join its Urgent Care Team. This full-time position lasts 12 weeks and has a rotating schedule that includes weekends. The role performs a variety of medical clerical duties to support patients as they move through the services they require. The ideal candidate has a professional demeanor, works effectively under stress, provides excellent customer service, and can multitask.

Requirements

  • Knowledge of basic computer programs, such as Microsoft Office Suite.
  • Ability to type at least 40 words per minute.
  • Ability to relate to and work effectively with others.
  • Excellent written and verbal communication skills.
  • Strong customer service background.
  • Professional demeanor and ability to work well under stress and multitask.

Nice To Haves

  • Prior clerical or medical office experience.

Responsibilities

  • Perform registration and pre-registration functions to facilitate patients’ transitions through required services.
  • Prepare pre-registration packets for each procedure.
  • Obtain copies of appropriate documentation to support billing and collections.
  • Process co-payments and other payments.
  • Register patients and update medical records.
  • Back up incoming calls and direct them to the appropriate person or department.
  • Perform nightly clinic closing procedures.
  • Call patients with pre-registration notifications, including information about copayments and deductibles.
  • Perform other duties as assigned.

Benefits

  • Company-sponsored events, including sporting events, barbecues, and holiday parties.
  • Comprehensive health care coverage with medical, dental, and vision insurance options.
  • Tuition reimbursement.
  • Growth opportunities, ongoing education, training, and leadership courses.
  • A 401(k) retirement plan.
  • Discounts throughout the hospital and community.
  • Wellness benefits, including a weight loss challenge.
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