Patient Recruitment Lead

IQVIA•Durham, NC

2d•$62,800 - $157,100

About The Position

The Patient Recruitment Lead collaborates with pre- and post-award stakeholders to coordinate, plan, and implement quality patient recruitment and retention operational plans for small- and mid-sized studies. The role may involve implementing smaller programs in their entirety. The lead works with sponsors, project teams, internal teams, and external providers to implement and monitor recruitment and retention tactics, recommend adjustments based on study performance, and deliver tactics associated with the strategy. The role also represents IQVIA Patient Recruitment in site- and sponsor-facing meetings, presents strategy and rationale, trains CRAs and site staff, and conducts recruitment support workshops as needed. The position owns study KPI and financial performance. The role manages project scope, objectives, deliverable quality, budgets, risks, communications, reporting schedules, and milestones. It serves as an internal consultant and primary operational contact for assigned recruitment and retention programs, while contributing technical expertise, process improvement, and current knowledge of recruitment trends, vendors, and technologies.

Requirements

Bachelor's degree in healthcare or another scientific discipline, or educational equivalent.
Six years of relevant industry experience, or an equivalent combination of education, training, and experience.
In-depth knowledge of drug development processes across all functional areas.
Knowledge of and ability to apply GCP/ICH and applicable regulatory guidelines.
Excellent organizational and problem-solving skills.
Effective time-management skills and ability to manage competing priorities.
Strong interpersonal and presentation skills.
Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Computer skills, including proficiency in data analysis and presentation software, Microsoft Word, and Excel.
Good written and verbal communication skills, including a good command of English.
Ability to influence effectively within SPN/PRP and project teams, including TSL, PL, CL, CRA, and the customer.

Responsibilities

Translate recruitment and retention strategies into operational and tactical plans with the strategy team.
Serve as an internal consultant to project teams implementing recruitment plans for new or existing projects.
Manage project scope, objectives, deliverable quality, and related activities, either independently or jointly according to project scope.
Act as the primary operational contact for sponsors and maintain appropriate communication channels and reporting schedules.
Manage assigned project budgets to meet financial and company goals, including realization targets.
Coordinate project activities for study teams and sponsors to meet overall milestones.
Develop and implement risk management plans to minimize impacts on project objectives and deliverables.
Maintain knowledge of recruitment trends, vendors, and technologies, and recommend additional support as needed.
Use internal intelligence to support and refine project strategies.
Provide technical expertise for project-specific and interdepartmental training.
Support continuous process improvement and quality in the department.
Represent IQVIA Patient Recruitment in site- and sponsor-facing meetings, present strategy and rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
Perform other duties as assigned by Management.