Patient Recruitment Lead

IQVIA•Durham, NC

About The Position

The Patient Recruitment Lead collaborates with pre- and post-award stakeholders to coordinate, plan, ensure quality, and implement patient recruitment and retention operational plans for small- and mid-size studies. The role may be responsible for implementing smaller programs in their entirety. The lead works with sponsors and project teams to implement and monitor recruitment and retention tactics, recommending operational or tactical adjustments based on study performance. They coordinate with internal teams and external providers to deliver tactics aligned with the recruitment and retention strategy, and represent IQVIA Patient Recruitment in site- and sponsor-facing meetings to present strategies, train CRAs and site staff, and conduct recruitment support workshops as required. The role owns study KPI and financial performance. IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries. It aims to accelerate the development and commercialization of medical treatments and improve patient outcomes and population health.

Requirements

Bachelor's degree in healthcare or another scientific discipline, or educational equivalent.
Six years of relevant industry experience; an equivalent combination of education, training, and experience is acceptable.
In-depth knowledge of drug development processes across all functional areas.
Knowledge of and ability to apply GCP/ICH and applicable regulatory guidelines.
Excellent organizational and problem-solving skills.
Effective time-management skills and ability to manage competing priorities.
Strong interpersonal and presentation skills.
Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Computer skills, including proficiency in data analysis and presentation software, Microsoft Word, and Excel.
Good written and verbal communication skills, including a good command of English.
Ability to influence effectively within the SPN/PRP team and project teams, including TSL, PL, CL, CRA, and the customer.

Responsibilities

Work with the strategy team to translate recruitment and retention strategies into operational and tactical plans that positively affect recruitment and retention rates for assigned projects.
Serve as an internal consultant to project teams implementing recruitment plans on new or existing projects that need recruitment and retention services.
Manage assigned project scope, objectives, deliverable quality, and other activities; depending on scope, projects may be co-managed or independently managed.
Serve as the primary operational project contact for sponsors on patient recruitment and retention programs, maintaining communication channels and adhering to reporting schedules.
Manage assigned project budgets to meet financial and company goals, including realization targets.
Coordinate operational and tactical project activities for study teams and sponsors to meet overall project milestones.
Develop and implement risk management plans to minimize impacts on project objectives and deliverables.
Maintain knowledge of recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed.
Use internal intelligence to support and refine strategy on assigned projects.
Provide technical expertise in support of project-specific and interdepartmental training efforts.
Support process improvement to ensure departmental quality.
Represent IQVIA Patient Recruitment at site- and sponsor-facing meetings to present strategy and rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
Perform other duties as assigned by Management.