Patient/Office Coordinator

UK St. Claire • Long Beach, CA

1d • Onsite

About The Position

The Patient/Office Coordinator manages patient workflow operations, including registration, pre-authorization, scheduling, and insurance plan of care. The position performs routine and complex clerical and secretarial duties to support clinic functions, coordinates communication between patients, staff, and providers, and ensures efficient office operations and accurate documentation. It supports overall clinic effectiveness and patient experience.

The role supports daily clinic operations and may provide oversight, support, and accountability for front desk functions performed by front office assistants, if applicable. Other duties may be assigned.

Requirements

• High school diploma or equivalent experience.
• 2–3 years of experience in a healthcare, clinical setting, or a relevant area.
• An equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field; part-time and PRN experience is prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Responsibilities

• Support daily clinic operations, including patient scheduling, pre-registering and registering patients, maintaining medical records, managing orders, conducting follow-up calls, and obtaining pre-authorizations as appropriate.
• Assist in maintaining office supplies and equipment as needed.
• Maintain timely and appropriate communication with patients, families, and other individuals.
• Manage time effectively to serve multiple projects.
• Perform duties with self-motivation, independent judgment, and teamwork.
• Provide oversight, support, and accountability for front desk functions performed by front office assistants, if applicable.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED