Patient Navigator - Hunters Creek (Kissimmee, FL)

HALO Diagnostics•Kissimmee, FL

4d•$25 - $28•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing guides patients through key stages of genetic testing and diagnostic care. Based in Kissimmee, Florida, the role provides patient education, care coordination, and limited phlebotomy support while working with a multidisciplinary clinical team to deliver a compassionate, seamless, and high-quality patient experience. The position is in person and follows a Monday–Friday schedule, generally 8:00 AM–5:00 PM. Bilingual English/Spanish proficiency is required. The role serves as a primary point of contact for assigned patients and supports HALO Precision Diagnostics’ focus on early detection and precision medicine. Blood draws and specimen collection account for approximately 5–10% of the role, with the possibility of increasing based on operational needs. The position offers hourly compensation of $25–$28, benefits, and stock options.

Requirements

At least two years of recent experience as a Medical Assistant working within a clinical team.
At least two years of experience with insurance verification and authorization processes.
National certification as a phlebotomist and demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record if travel between sites is required.
Bilingual proficiency in English and Spanish.
Ability to stand, walk, and move throughout the clinic for extended periods; perform venipuncture and specimen handling involving fine motor tasks; lift and move supplies and equipment weighing up to approximately 25 pounds; communicate clearly with patients, families, and staff verbally and in writing; and follow infection-control, safety, and clinical protocols.

Nice To Haves

Registered or Certified Medical Assistant.
Currently enrolled in a professional degree program and seeking hands-on clinical experience.
Two or more years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience with electronic medical records (EMR/EHR) and strong data-entry skills.

Responsibilities

Educate, guide, and emotionally support high-risk patients undergoing hereditary cancer genetic testing.
Register patients and coordinate scheduling for follow-up visits and related services.
Explain procedures and next steps clearly and compassionately to establish trust with patients.
Perform blood draws and collect specimens accurately and professionally.
Verify patient identity and label specimens accurately at the time of collection.
Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
Maintain a clean, safe, and welcoming clinical environment.
Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks.
Serve as a primary point of contact for assigned patients and demonstrate the organization’s commitment to precision medicine and early detection.