Patient Navigator - Winter Park, FL

HALO Diagnostics•Winter Park, FL

1d•$25 - $29•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing guides patients through key stages of their genetic testing and diagnostic journey. Based in Winter Park, Florida, the role provides patient education, care coordination, and limited phlebotomy support while working with a multidisciplinary clinical team to deliver a compassionate, seamless, high-quality patient experience. The position serves as a primary contact for assigned patients and supports HALO Precision Diagnostics’ focus on precision medicine and early detection. Phlebotomy and specimen collection account for approximately 5–10% of the role, with the possibility of expansion based on operational needs. The role is in person and follows a Monday–Friday schedule, with an 8-hour shift from 8:00 AM to 5:00 PM. Compensation is $25–$29 per hour. The position offers a comprehensive benefits package and stock options, along with ongoing training and opportunities for professional growth and advancement.

Requirements

At least two years of recent experience as a Medical Assistant working within a clinical team.
At least two years of experience with insurance verification and authorization processes.
Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record, if travel between sites is required.
Bilingual in English and Spanish.
Ability to stand, walk, and move throughout the clinic for extended periods.
Ability to perform venipuncture and specimen handling, including fine motor tasks.
Ability to lift and move supplies and equipment weighing up to approximately 25 pounds.
Ability to communicate clearly and effectively with patients, families, and staff, verbally and in writing.
Ability to follow infection-control, safety, and clinical protocols.

Nice To Haves

Registered or Certified Medical Assistant.
Currently enrolled in a professional degree program and seeking hands-on clinical experience.
Two or more years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience with electronic medical records (EMR/EHR) and strong data-entry skills.

Responsibilities

Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing.
Register patients and coordinate scheduling for follow-up visits and related services.
Explain procedures and next steps clearly and compassionately to build patient trust and confidence.
Perform blood draws and specimen collection accurately and professionally; this is approximately 5–10% of the role and may expand based on operational needs.
Verify patient identity and accurately label specimens at the time of collection.
Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
Ensure a clean, safe, and welcoming clinical environment.
Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
Serve as a primary point of contact for assigned patients and demonstrate the organization’s commitment to precision medicine and early detection.