Patient Navigator - St Petersburg, FL

HALO Diagnostics•Saint Petersburg, FL
•$25 - $29•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing guides patients through key stages of genetic testing and diagnostic care. Based in St. Petersburg, Florida, the role provides patient education, care coordination, and limited phlebotomy support while working with a multidisciplinary clinical team to deliver a compassionate, seamless, and high-quality patient experience. The position serves as a primary point of contact for assigned patients and supports HALO’s focus on precision medicine and early detection. This is a full-time, in-person role with a Monday–Friday schedule, generally 8:00 AM–5:00 PM. Blood draws and specimen collection make up approximately 5–10% of the role, with the possibility of that proportion increasing based on operational needs. The hourly pay range is $25–$29. The position includes a comprehensive benefits package, stock options, ongoing training, and opportunities for professional growth and advancement.

Requirements

  • At least two years of recent experience as a Medical Assistant working within a clinical team.
  • At least two years of experience with insurance verification and authorization processes.
  • Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
  • Current Basic Life Support (BLS) certification.
  • Demonstrated competency in blood collection for genetic testing.
  • Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
  • Reliable transportation and a valid driver’s license with an acceptable driving record if travel between sites is required.
  • Bilingual in English and Spanish.

Nice To Haves

  • Registered or Certified Medical Assistant.
  • Currently enrolled in a professional degree program and seeking hands-on clinical experience.
  • At least two years of experience in a patient service center or similar outpatient clinical setting.
  • Prior experience in a customer-facing healthcare role.
  • Experience with electronic medical records (EMR/EHR) and strong data-entry skills.

Responsibilities

  • Provide education, guidance, and emotional support to high-risk patients undergoing hereditary cancer genetic testing.
  • Register patients and coordinate scheduling for follow-up visits and related services.
  • Explain procedures and next steps clearly and compassionately to establish trust and confidence.
  • Perform blood draws and specimen collection accurately and professionally.
  • Verify patient identity and accurately label specimens at the time of collection.
  • Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
  • Maintain a clean, safe, and welcoming clinical environment.
  • Collaborate with physicians, clinical staff, and site leadership to complete daily operational and patient-care tasks efficiently.
  • Serve as a primary point of contact for assigned patients and demonstrate HALO’s commitment to precision medicine and early detection.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) plan.
  • Paid vacation, holidays, and sick time.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Disability insurance.
  • Employee discounts.
  • Stock options.
  • Ongoing training and opportunities for professional growth and advancement.
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