Patient Navigator - Mount Dora, FL

HALO Diagnostics•Mount Dora, FL

1d•$25 - $29•Onsite

About The Position

The Patient Navigator – Hereditary Cancer Testing guides patients through key stages of genetic testing and diagnosis. Based in Mount Dora, Florida, the role provides patient education, care coordination, and limited phlebotomy support while working with a multidisciplinary clinical team to deliver a compassionate, high-quality patient experience. The position serves as a primary point of contact for assigned patients and supports HALO Precision Diagnostics’ focus on precision medicine and early detection. This is a full-time, in-person position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The role requires English and Spanish bilingual skills. Phlebotomy and specimen collection account for approximately 5–10% of the role, with the possibility of expanding based on operational needs. Compensation is $25–$29 per hour. The position includes a comprehensive benefits package and stock options.

Requirements

At least two years of recent experience as a Medical Assistant working within a clinical team.
At least two years of experience with insurance verification and authorization processes.
Nationally certified phlebotomist with demonstrated proficiency in venipuncture and specimen collection.
Current Basic Life Support (BLS) certification.
Demonstrated competency in blood collection for genetic testing.
Ability to work independently, manage multiple priorities, and support operations across more than one site as needed.
Reliable transportation and a valid driver’s license with an acceptable driving record if travel between sites is required.
Bilingual in English and Spanish.

Nice To Haves

Registered or Certified Medical Assistant.
Currently enrolled in a professional degree program and seeking hands-on clinical experience.
Two or more years of experience in a patient service center or similar outpatient clinical setting.
Prior experience in a customer-facing healthcare role.
Experience with electronic medical records (EMR/EHR) and strong data-entry skills.

Responsibilities

Educate, guide, and provide emotional support to high-risk patients undergoing hereditary cancer genetic testing.
Register patients and coordinate scheduling for follow-up visits and related services.
Explain procedures and next steps clearly and compassionately to establish patient trust and confidence.
Perform blood draws and specimen collection accurately and professionally.
Verify patient identity and accurately label specimens at collection.
Maintain complete and accurate patient documentation and records in accordance with organizational policies and applicable privacy regulations.
Maintain a clean, safe, and welcoming clinical environment.
Collaborate with physicians, clinical staff, and site leadership on daily operational and patient-care tasks.
Serve as a primary point of contact for assigned patients and demonstrate the organization’s commitment to precision medicine and early detection.