Patient Liaison l Boscobel Clinic & Hospital
About The Position
Emplify Health is hiring a Patient Liaison based at its Boscobel clinic. The role supports patients throughout their healthcare journey by helping ensure smooth registration and scheduling, collecting payments, verifying information, and providing friendly, accurate service in person and over the phone. The Patient Liaison partners with clinicians, nurses, and medical assistants. The home base is Boscobel, Wisconsin, with travel to Muscoda and Fennimore as clinic needs require. This position is listed as .9 FTE, or 72 hours bi-weekly. The schedule is Monday through Friday, with 9-hour day shifts rotating between 7:00 a.m. and 6:00 p.m. and one day off each week. Weekends are not required.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in an office setting with customer service responsibilities.
- Proficiency in Microsoft Office and general computer skills.
Responsibilities
- Partner with clinicians, nurses, and medical assistants to ensure smooth patient registration and scheduling.
- Collect payments and verify information accurately and empathetically.
- Provide exceptional customer service in person and over the phone.
Benefits
- Starting pay of $17.93 per hour, with higher pay for experience.
- Medical, dental, life insurance, and HSA/FSA benefits.
- 401(k) and base retirement contributions.
- Paid time off combining vacation, sick, and personal days.
- Professional development opportunities.
- Tuition reimbursement.
- Career Development Center support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
