PATIENT FOOD SERVICES MANAGER II - Columbus, OH

Compass Group•Columbus, OH

3d•Onsite

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead its Patient Services Team in an acute care setting in Columbus, Ohio. The manager oversees patient food service needs based on medical direction and the patient population, and guides the team in delivering service that accommodates patient preferences while observing dietary restrictions and diet-order limitations. The role also supports patient satisfaction, regulatory compliance, and facility quality programs. The stated schedule is Monday through Friday, 10 a.m. to 7 p.m.

Requirements

Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology, management, or a related field.
Possess skills to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

Certified Dietary Manager certificate, Registered Diet Technician, or Registered Dietitian credential.
At least one year of food service management experience, preferably in an acute care setting.
ServSafe certification.

Responsibilities

Establish goals and oversee implementation of patient food service needs based on medical direction and the patient population.
Hire, direct, coach, train, and develop patient service team members.
Ensure special or modified diets comply with dietary restrictions while meeting patient food preferences within the limitations of diet orders.
Ensure patient services staff contribute to stated patient satisfaction goals.
Comply with federal, state, and accrediting agency standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.