Patient Escort - Patient Transportation

UT MD Anderson Cancer Center•Houston, TX

1d•Onsite

About The Position

The Patient Escort position in the Department of Patient Transportation safely and efficiently transports patients, specimens, medical records and films, and shrouded bodies of deceased patients throughout MD Anderson Cancer Center. The role also involves maintaining departmental equipment and providing professional, courteous, and compassionate service. The position is onsite 100% and works weekends only, Saturdays and Sundays, for 20 hours per week in 10-hour shifts. The shift is 10:45 p.m. to 9:15 a.m. The first six weeks are training, with a mandatory schedule of 7:30 a.m. to 4:00 p.m. during the first week and 9:45 a.m. to 6:15 p.m. during weeks two through six. The hourly salary range is $18.00 minimum, $20.54 midpoint, and $23.07 maximum. The role requires completion of mandatory training, a valid CPR certification, and passing a pre-employment skills assessment. A respirator fit test is required; proper fitting may require trimming or removing facial hair. Personal protective equipment will be provided when transporting patients suspected or confirmed to have COVID-19. The work takes place in office and patient-care settings and involves exposure to blood, body fluids or tissues, hazardous chemicals, and potential radiation. Physical demands include continuous standing, walking, reaching, and lifting and pushing/pulling loads up to and over 50 pounds; handling loads over 200 pounds is occasional. The position requires occasional sitting and computer or keyboard use. MD Anderson offers medical, dental, and vision coverage; retirement plans; paid time off and Extended Illness Bank leave accruals; tuition assistance after six months of service; educational opportunities; advancement pathways; and individual and team recognition. Employment may require routine reviews and screening to maintain the security and integrity of critical infrastructure.

Requirements

A positive attitude, strong time-management skills, and commitment to teamwork.
Excellent communication skills and the ability to interact professionally with patients, visitors, and staff.
Ability to work in a fast-paced environment while maintaining attention to detail and safety.
Reliability, flexibility, and a strong sense of responsibility in completing tasks efficiently.
Must pass the pre-employment skills assessment administered by Human Resources.
Must attend the mandatory six-week training schedule.
Must maintain a valid CPR certification.
Must complete a respirator fit test; proper fitting may require trimming or removal of facial hair.
Must be able to meet the stated physical demands, including frequent handling of heavy loads.

Nice To Haves

One year of patient-care or customer-service experience.
High school diploma or equivalent.
Heart Saver with Automated External Defibrillator (AED) certification.
Cardiopulmonary Resuscitation (CPR) certification.

Responsibilities

Safely and efficiently transport patients, specimens, medical records and films, and deceased patients throughout the institution.
Assist clinical staff with safely moving patients to and from beds, wheelchairs, and stretchers.
Meet established productivity standards and departmental compliance requirements.
Provide professional, compassionate, respectful service with integrity.
Check equipment before and after use, remove damaged or malfunctioning equipment from service, tag it for repair, and notify appropriate personnel.
Round up, clean, and disinfect equipment before and after use, then return it to designated storage areas.
Maintain working knowledge of transport-related equipment.
Use required technology and tools accurately to receive and complete transport assignments.
Attend required annual training, including Employee Education Events, Hand Hygiene, Infection Control, Age-Appropriate Care, and Customer Service training; maintain valid CPR certification.
Complete self-assessments and establish development goals aligned with departmental and institutional priorities.
Participate in monthly performance initiatives to maintain compliance with departmental and institutional standards, policies, and procedures.
Pass the pre-employment skills assessment administered by Human Resources.