Patient Escort - Patient Transportation

UT MD Anderson Cancer Center•Houston, TX

2d•Onsite

About The Position

The Patient Escort safely and efficiently transports patients, specimens, medical records and films, and shrouded bodies of deceased patients throughout MD Anderson Cancer Center. The role also maintains departmental equipment and provides professional, courteous, and compassionate service to patients, visitors, and staff. Patient Escorts assist clinical staff with moving patients between beds, wheelchairs, and stretchers and help ensure transport equipment is clean, functional, and stored appropriately. The position is onsite 100% and operates from 10:45 p.m. to 7:15 a.m., Monday through Friday, with alternating weekends and holidays required. The first six weeks are spent in training: Week 1 is 7:30 a.m. to 4:00 p.m.; Weeks 2 through 6 are 9:45 a.m. to 6:15 p.m. The hourly salary range is $18.00 to $23.07, with a midpoint of $20.54. The role requires completion of annual training and a valid CPR certification. A pre-employment skills assessment administered by Human Resources must be passed. The position may involve transporting patients suspected or confirmed to have COVID-19; appropriate PPE is provided, and a respirator fit test is required. Work takes place in office and patient-care settings and may involve exposure to blood, body fluids or tissues, hazardous chemicals, and radiation. Physical demands include continuous standing, walking, reaching, and lifting or pushing/pulling loads up to 50 pounds, with occasional loads over 200 pounds. MD Anderson offers medical, dental, vision, and retirement plans, paid time off and Extended Illness Bank accruals, tuition assistance after six months of service, educational opportunities, advancement pathways, and individual and team recognition. Continued employment may be subject to routine screening and the ability to satisfy requirements related to the security and integrity of critical infrastructure.

Requirements

Must pass a pre-employment skills assessment administered by Human Resources.
Must maintain a valid CPR certification.
Must attend the mandatory six-week training schedule.
Must work the stated operational shift, including alternating weekends and holidays.
Must complete required annual training programs.
Must complete respirator fit testing; facial hair may need to be trimmed or removed to ensure an adequate seal.
Must be able to perform the stated physical demands, including continuous standing, walking, reaching, and lifting and pushing/pulling loads, including occasional loads over 200 pounds.
Must satisfy and maintain any applicable requirements for the security and integrity of critical infrastructure.
Strong time management skills and commitment to teamwork.
Excellent communication skills and ability to interact professionally with patients, visitors, and staff.
Ability to work in a fast-paced environment while maintaining attention to detail and safety.
Reliability, flexibility, and a strong sense of responsibility in completing tasks efficiently.

Nice To Haves

High school diploma or equivalent.
One year of patient or customer care experience.
Heart Saver with Automated External Defibrillator (AED) certification.
Cardiopulmonary Resuscitation (CPR) certification.

Responsibilities

Safely and efficiently transport patients, specimens, medical records and films, and shrouded bodies of deceased patients throughout the institution.
Assist clinical staff in safely moving patients to and from beds, wheelchairs, and stretchers.
Meet established productivity standards and departmental compliance requirements.
Provide care with professionalism, compassion, integrity, and respect.
Check equipment before and after use; remove malfunctioning or damaged equipment from service, tag it for repair, and notify appropriate personnel.
Round up, clean, and disinfect equipment before and after each use, then return it to designated storage areas.
Maintain working knowledge of transport-related equipment.
Use required technology and tools accurately to receive and complete transport assignments.
Complete required annual training, including Employee Education Events, Hand Hygiene, Infection Control, Age-Appropriate Care, and Customer Service training, and maintain valid CPR certification.
Complete self-assessments and establish personal development goals aligned with departmental and institutional priorities.
Participate in monthly performance initiatives to maintain compliance with departmental and institutional standards, policies, and procedures.
Pass the pre-employment skills assessment administered by Human Resources.