Patient Escort - Patient Transportation

UT MD Anderson Cancer Center • Houston, TX

22h • Onsite

About The Position

The Patient Escort safely and efficiently transports patients, specimens, medical records and films, and shrouded bodies of deceased patients throughout MD Anderson Cancer Center. The role also includes maintaining departmental equipment and providing professional, courteous, and compassionate service. Patient Escorts help clinical staff move patients between beds, wheelchairs, and stretchers, and use transport-related equipment and technology to receive and complete assignments.

The first six weeks of employment are devoted to training. The mandatory schedule is 7:30 a.m.–4:00 p.m. during the first week and 9:45 a.m.–6:15 p.m. during weeks two through six. The operational shift is 11:45 a.m.–8:15 p.m., Monday through Friday, with alternating weekends and holidays required. This position is onsite 100% of the time and may involve transporting patients suspected or confirmed to have COVID-19. Appropriate PPE is provided; a respirator fit test is required, and facial hair may need to be trimmed or removed to achieve an adequate seal.

The work takes place in office and patient-care settings and may involve exposure to blood, body fluids or tissues, hazardous chemicals, and radiation. The position requires continuous standing, walking, reaching, and lifting and pushing/pulling loads up to and over 50 pounds; loads over 200 pounds may be handled occasionally. Sitting and computer or keyboard use are occasional.

Education is not required; a high school diploma or equivalent is preferred. Experience is not required, though one year of patient or customer care experience is preferred. A Heart Saver with AED or CPR certification is preferred, and the employee must pass a pre-employment skills assessment administered by Human Resources. The role also requires completion of annual training and maintenance of a valid CPR certification.

Requirements

• A positive attitude, strong time-management skills, and commitment to teamwork.
• Excellent communication skills and the ability to interact professionally with patients, visitors, and staff.
• Ability to work in a fast-paced environment while maintaining attention to detail and safety.
• Reliability, flexibility, and a strong sense of responsibility in completing tasks efficiently.
• Must pass a pre-employment skills assessment administered by Human Resources.
• Must complete required training and maintain valid CPR certification.
• Must complete a respirator fit test; facial hair may need to be trimmed or removed to ensure an adequate seal.
• Ability to meet the physical demands described, including continuous standing, walking, reaching, lifting, pushing, and pulling.

Nice To Haves

• One year of patient or customer care experience.
• High school diploma or equivalent.
• Heart Saver with Automated External Defibrillator (AED) or Cardiopulmonary Resuscitation (CPR) certification.

Responsibilities

• Safely and efficiently transport patients, specimens, medical records and films, and deceased patients throughout the institution.
• Assist clinical staff with moving patients safely to and from beds, wheelchairs, and stretchers.
• Meet established productivity standards and departmental compliance requirements.
• Provide care and service with professionalism, compassion, integrity, and respect.
• Check equipment before and after use; remove damaged or malfunctioning equipment from service, tag it for repair, and notify appropriate personnel.
• Round up, clean, and disinfect equipment before and after use, then return it to designated storage areas.
• Maintain working knowledge of transport-related equipment and accurately use required technology and tools to receive and complete assignments.
• Attend and complete required annual training, including Employee Education Events, Hand Hygiene, Infection Control, Age-Appropriate Care, and Customer Service training; maintain valid CPR certification.
• Complete self-assessments and establish development goals that support departmental and institutional priorities.
• Participate in monthly performance initiatives and maintain compliance with departmental and institutional standards, policies, and procedures.
• Pass the pre-employment skills assessment administered by Human Resources.

Benefits

• Comprehensive benefits package, including medical, dental, vision, and retirement plans.
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
• Tuition Assistance Program after six months of service.
• Education and advancement opportunities.
• Individual and team recognition.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed