Patient Escort - Patient Transportation

UT MD Anderson Cancer Center•Houston, TX
•Onsite

About The Position

The Patient Escort safely and efficiently transports patients, specimens, medical records and films, and shrouded bodies of deceased patients throughout MD Anderson Cancer Center. The role also involves maintaining departmental equipment and providing professional, courteous, and compassionate service to patients, visitors, and staff. The position is onsite 100%. The first six weeks are spent in training: Week 1 is 7:30 a.m.–4:00 p.m.; Weeks 2–6 are 9:45 a.m.–6:15 p.m. The operational shift is 10:45 a.m.–9:15 p.m., Monday through Friday, with alternating weekends and holidays required. The position may involve transporting patients suspected or confirmed to have COVID-19; appropriate PPE is provided. A respirator fit test is required, and facial hair may need to be trimmed or removed to ensure an adequate seal. The role works in office and patient-care settings and may involve exposure to blood, body fluids or tissues, hazardous chemicals, and radiation.

Requirements

  • Must pass a pre-employment skills test administered by Human Resources.
  • Must obtain and maintain a valid CPR certification as specified in the job duties.
  • Must complete required training and comply with departmental and institutional standards, policies, and procedures.
  • Must be able to meet the role’s physical demands, including continuous standing, walking, reaching, lifting, carrying, pushing, and pulling; loads over 200 pounds are handled occasionally.
  • Must attend the stated training schedule and work the operational shift, including alternating weekends and holidays.
  • Must complete a respirator fit test; facial hair may need to be trimmed or removed to achieve an adequate seal.

Nice To Haves

  • High school diploma or equivalent.
  • One year of patient care or customer service experience.
  • Heart Saver with Automated External Defibrillator (AED) certification.
  • Positive attitude, strong time management, teamwork, excellent communication, professional interactions, attention to detail, safety awareness, reliability, flexibility, and responsibility.

Responsibilities

  • Safely and efficiently transport patients, specimens, medical records and films, and deceased patients throughout the institution.
  • Assist clinical staff with moving patients to and from beds, wheelchairs, and stretchers.
  • Meet established productivity standards and departmental compliance requirements.
  • Provide professional, compassionate, respectful, and courteous service.
  • Check equipment before and after use; remove damaged or malfunctioning equipment from service, tag it for repair, and notify appropriate personnel.
  • Round up, clean, and disinfect equipment before and after each use, then return it to designated storage areas.
  • Maintain working knowledge of transport-related equipment and accurately use required technology and tools to receive and complete transport assignments.
  • Complete required annual training, maintain valid CPR certification, complete self-assessments, establish development goals, and participate in monthly performance initiatives.
  • Pass the pre-employment skills assessment administered by Human Resources.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Retirement plans.
  • Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
  • Tuition Assistance Program after six months of service.
  • Educational opportunities.
  • Clear pathways for advancement.
  • Individual and team recognition.
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