Patient Escort - Patient Escort Department, Part-time, Evenings

Northwestern Memorial Healthcare • Chicago, IL

3d • Onsite

About The Position

The Patient Escort reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, relevant policies, and regulatory and accreditation standards. The role is responsible for safely and efficiently escorting patients, blood products, specimens, and other patient-related items. This is a part-time evening position at Feinberg/Galter, scheduled for 20 hours per week from 3:00 PM to 7:30 PM, including every other weekend and every holiday. Compensation is $20.45 per hour, plus a $0.97 evening shift differential. The position is non-exempt and eligible for overtime.

The Patient Escort must communicate effectively and interact courteously with patients of all ages. The role requires working under stress in a fast-paced environment and demonstrating reliability, punctuality, and good attendance. The position may also support additional projects, administrative tasks, and other assigned duties.

Requirements

• Must be able to speak, spell, read, write, and understand English.
• Excellent communication skills and ability to interact well with patients of all ages.
• Good patient relations and courteous manners.
• Ability to work under stress in a fast-paced environment.
• Reliability, punctuality, and good attendance.
• Enroll in a BLS training course within 2 months of hire and successfully complete it within 3 months.

Nice To Haves

• High school diploma or acceptable equivalent.
• At least 1 year of experience handling patient escort duties.

Responsibilities

• Escort patients as assigned and check each patient's identification band before transport.
• Provide and adjust escort equipment, including appropriate linen and side rails, for patient safety and comfort; assist patients onto the equipment and request patient-care assistance when additional help is needed.
• Disinfect equipment with approved cleaning products between transports and maintain escort equipment through routine cleaning, linen dressing, and minor maintenance.
• Notify nursing or ancillary personnel when patients arrive or depart.
• Attend to patient-related documents, such as medical charts.
• Make routine specimen rounds when assigned; ensure requisitions are attached and specimens are properly bagged by department staff before delivery to the lab.
• Deliver blood products when assigned and verify the name and number on each product.
• Deliver deceased patients to the morgue when assigned.
• Immediately report unusual patient symptoms during escort, such as fainting or shortness of breath.
• Provide, move, and care for escort equipment used to transport patients.
• Support additional projects, perform administrative tasks, and carry out other duties as assigned.

Benefits

• Northwestern Medicine offers a range of benefits to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed