Patient Escort

Sutter Health • Roseville, CA

20h • $28 - $34

About The Position

Coordinates in-house patient transportation or lift service requests and provides safe, timely, and courteous transportation throughout the facility for patients using oxygen tanks, intravenous pumps, drips, Foley catheters, and other complex equipment. Delivers deceased patients to the mortuary in accordance with policy and procedure. Builds patient and family cooperation through competent performance, attentive monitoring and care, and effective communication. Follows local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and provide optimal patient care. May perform specific additional tasks and/or orient other staff to the department.

Requirements

• High school diploma or General Education Diploma (GED).
• Basic Life Support (BLS) Healthcare Provider certification.
• Knowledge of patient transport policies, procedures, and equipment used for patients with varying conditions.
• Ability to interpret written, oral, diagrammatic, or schedule-based data and instructions.
• Written and verbal communication skills for interacting with team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including prioritizing assignments and meeting deadlines within standardized policies and procedures.
• Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by choosing from established solutions.
• Ability to protect the privacy of patients’ protected health information (PHI).
• Ability to build collaborative relationships with peers and other staff members.

Responsibilities

• Coordinate in-house patient transportation or lift service requests.
• Transport patients safely, promptly, and courteously throughout the facility, including patients with complex medical equipment.
• Deliver deceased patients to the mortuary in accordance with policy and procedure.
• Monitor and care for patients during transport and communicate effectively with patients, families, and healthcare providers.
• Follow applicable regulations, codes, policies, and procedures to ensure patient privacy and safety.
• Perform specific additional tasks and/or orient other staff to the department, as assigned.

What This Job Offers

• Education Level: High school or GED