Patient Coordinator

Aspen Dental Management•Saugus, MA

About The Position

The Patient Coordinator, called Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks and duties to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager. New team members participate in a four-week training program. This is a full-time position with a stated pay range of $19–$21 per hour. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with employer match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Flexible scheduling.
  • Free continuous learning through TAG U.
  • Fun and supportive culture that encourages collaboration and innovation.
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