Patient Coordinator

Aspen Dental Management • Cicero, NY

11d

About The Position

At Aspen Dental, the Patient Coordinator—also called Patient Experience Coordinator—performs daily front-office tasks to help create positive impressions and build trust and loyalty with patients. The role reports to the Manager and provides patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. This is a full-time position with a stated pay range of $18–$21 per hour.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with an ethical mindset.
• Strong time-management skills.
• Organized and detail-oriented.
• Must be at least 18 years old.

Nice To Haves

• Not specified.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments.
• Organize patient charts.
• Verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) savings plan with matching.
• Career development and growth opportunities.
• Best-in-class training program.
• Flexible scheduling.
• Free continuous learning through TAG U.
• Fun and supportive culture that encourages collaboration and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED