Patient Coordinator

Eye Care Partners Career Opportunities • Wichita, KS

13d • Onsite

About The Position

The Patient Coordinator is the first point of contact for patients and helps set the tone for their visit through excellent patient care. The role also handles administrative responsibilities to support a smooth patient check-in and check-out experience. The position is full-time at Grene Vision Group in Wichita, Kansas. Clinic hours are Monday through Friday, 7:30 a.m. to 6 p.m., and Saturday, 8 a.m. to noon; shifts fall within those hours and may occasionally start earlier or end later. Employees must be willing to work more than 40 hours when needed and may be asked to travel to multiple work locations with minimal notice.

Requirements

• High school diploma or GED.
• One year of related experience and/or training, or an equivalent combination of education and experience.
• Ability to interact courteously and professionally with employees at all levels.
• Desire to gain industry knowledge and training.
• Initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Ability to foster a positive, team-oriented, patient-focused work environment.
• Commitment to work more than 40 hours to meet business needs.
• Reliable transportation enabling travel to multiple work locations with minimal notice.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the physical requirements of the position, including frequent walking, sitting, and standing; bending, stooping, and reaching; handling items up to 25 pounds; and using hands and technology. Visual and auditory acuity is required.

Responsibilities

• Provide exceptional customer service during in-person and telephone interactions; greet patients promptly and professionally and thank them when they leave.
• Answer internal and external phone calls promptly and courteously.
• Respect patients’ time and the doctor’s schedule by working with urgency.
• Manage patient flow in the office.
• Know common fees for visits and collect the correct payments.
• Complete daily reconciliations, close out the day, and count down the cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED